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Front goes beyond the unified inbox with a Zendesk-style knowledge base
TechCrunch via Yahoo News Singapore· 10 months agoCustomer operations platform Front is better known for its omnichannel inbox that lets you aggregate...
AI-powered Estonian QA startup Klaus acquired by Zendesk
TechCrunch via Yahoo News Singapore· 5 months agoKlaus -- an Estonian-born startup which emerged in 2019 to aid customer services agents -- has been...
Zendesk shareholders vote in favor of $10.2 billion go-private deal
Reuters via Yahoo Singapore Finance· 2 years agoThe company in June agreed to be taken private in a deal that would be see investors receive $77.50...
Zendesk (ZEN) Beats Q3 Earnings Estimates
Zacks via Yahoo Singapore Finance· 2 years agoZendesk (ZEN) delivered earnings and revenue surprises of 60% and 2.42%, respectively, for the quarter ended September 2022. Do the numbers hold clues to...
Light Street Capital reaffirms decision to vote against Zendesk go-private deal
Reuters via Yahoo Singapore Finance· 2 years agoIn a letter to the company board, Light Street also asked it to postpone the voting on the deal,...
Zendesk adds flexible AI agent capabilities with Ultimate acquisition
TechCrunch via Yahoo News Singapore· 4 months agoZendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t...
Proxy firm ISS recommends Zendesk shareholders back $10.2 billion go-private deal
Reuters via Yahoo Singapore Finance· 2 years agoInstitutional Shareholder Services (ISS) warned that there would be "significant downside risk" if...
After Delisting From NYSE In 2022, Zendesk Announced It Is Acquiring A German AI Customer Automation...
Benzinga via Yahoo Singapore Finance· 4 months agoCustomer service company Zendesk is acquiring Ultimate, a German startup using artificial...
Zendesk says Light Street's proposal not superior to $10.2 billion go-private deal
Reuters via Yahoo Singapore Finance· 2 years agoIn a letter to Zendesk's board on Monday, Light Street proposed a recapitalization of the business....
Light Street Capital to vote against Zendesk's $10.2 billion go-private deal
Reuters via Yahoo Singapore Finance· 2 years agoLight Street, which manages funds that own more than 2% of Zendesk, said on Monday the deal struck...